You can conveniently and easily pay with leading credit and debit cards such as Mastercard, Visa, and American Express. Payments can also be made by bank transfer, BLIK, Apple Pay, and Google Pay. Another option is cash on delivery at one of our stores.

We offer installment purchases through the e-Raty service available through Credit Agricole. Flexible loan terms (3-36 months) are available, and the entire process is online and relatively quick – the average time from application submission to approval is approximately 15 minutes.

We also offer our clients a unique financing system, which allows payments to be split into up to 20 installments with a 0% monthly interest rate. To apply for an installment loan online, select the "Credit Agricole - Installments" payment method during checkout and provide basic personal information.

Yes, we use Przelewy24, which allows you to pay by online transfer. Przelewy24 has the largest number of supported banks, so we're confident that everyone will find their bank on the payment form.

Of course. In our stores, you can pay cash upon delivery. We also accept credit and debit cards. You can also split your payment between cash and a credit or debit card.

Absolutely – we have a dedicated team specializing in the valuation and purchase of watches. Send us information about your watch using the form on our website and schedule a meeting with us. Submit an inquiry.

You can have your watch appraised at one of our Rarist showrooms through our purchasing and sales team. In this case, an appointment is required, which helps reduce waiting times and guarantees a comprehensive consultation with a specialist.

We offer direct sales and the opportunity to exchange your watch for a timepiece from our collection.

Direct: With direct sales, your watch will be collected from your home by our long-time shipping partner within two business days. You can also deliver your watch in person to one of our showrooms. After the watch has been successfully inspected by our certified watchmakers, we will send you a proposed purchase price within three business days.

Yes, when selling directly we always sign a sales contract with the client.

Yes, the watch will be insured. All watches purchased by us are covered by insurance from the moment of receipt and for the entire period they are displayed in our store.

It's not necessary, although having full documentation and the original box is always an added value. They increase the potential value of the watch. In this respect, authenticity is crucial. We do not accept photocopies or replacement certificates.

It's easier than you might think. Simply use the form available on our website in the "Sell Your Watch" section. Submit your inquiry, and we'll respond with a preliminary quote within just 48 hours.

The next step is to deliver the watch to us via shipping or drop it off at one of our showrooms. Our authorized service center will inspect the watch for authenticity and overall condition, after which we will be able to provide a final valuation.

Once you accept our offer, you can receive the full amount or use it to purchase a new item in our showroom.

Sell ​​or trade your watch.

You can check the status of your order at any time by contacting us by phone or email. We're happy to answer any questions.

Thanks to the knowledge of our specialists, we can estimate the true value of a watch based on its condition, general availability, and demand. We can appreciate the real value of the timepiece we decide to purchase.

We offer installment purchases through the e-Raty service available through Przelewy24. We offer flexible loan terms (3-36 months), and the entire process is online and relatively quick – the average time from application submission to a positive decision is approximately 15 minutes.

We also offer our clients a unique financing system, which allows for payment to be split into 12 installments at 0% interest, or as many as 60 installments with an attractive interest rate of 0.45% per month. To apply for an installment loan online, select the "AliorBank - Installments" payment method during checkout and provide basic personal information.

If your watch is still under warranty, simply submit a warranty claim to us to determine whether the fault is eligible for free repair. Warranty diagnosis is completed within 5 business days of receiving your claim. Depending on the fault, we may need to inspect your watch before making a final decision. The repair time depends on the type of fault. If you purchased a brand new watch and it's still under warranty, it will be returned to the manufacturer for repair.

The warranty issued by our showroom covers:

• Any repairs to the mechanical system not caused by mechanical damage to the watch
• Repair of any water damage to waterproof watches not caused by misuse

The warranty issued by our showroom does not cover:

• Mechanical damage to straps and bracelets
• Mechanical damage to closures and buckles
• Any damage caused by external factors such as impact, falling, exposure to shock, extreme temperatures or strong magnetic fields.
• Damage resulting from improper use or use other than that for which the watch was intended
• Damage resulting from improper use of the watch when it comes into contact with water

Full warranty terms are available in our terms and conditions.

The warranty issued by our showroom does not cover:

• Mechanical damage to straps and bracelets
• Mechanical damage to closures and buckles
• Any damage caused by external factors such as impact, falling, exposure to shock, extreme temperatures or strong magnetic fields
• Damage resulting from improper use or use other than that for which the watch was intended
• Damage resulting from improper use of the watch in contact with water. Repairs by third parties, opening the watch and disassembling parts other than the watch band will void the warranty.

The Rarist warranty does not cover vintage watches. Due to the nature of vintage items, parts are not always available and cannot always be repaired.

If your used watch is still covered by the manufacturer's warranty, if it malfunctions, it will be returned to the manufacturer for repair. The manufacturer's service warranty then supersedes all express terms and conditions of our warranty. If the manufacturer's warranty expires before the two-year period following your purchase from our store, Rarist assumes responsibility as the warranty provider for the remaining period.

For the comfort of our customers, we offer a 14-day period for online purchases during which you can return unused goods for a full refund without giving a reason.

You can return unused items within 14 days of your online purchase. This can be done in person at one of our showrooms or via courier. In the case of shipping, Rarist is responsible for arranging an insured courier service.

Upon receipt of the returned goods, our service staff will inspect them. Upon positive verification, a full refund will be issued.

There can be many reasons why a watch stops working. If it's a quartz watch, the most likely cause is a dead battery. It should be replaced, remembering to use a battery designed for that model. When manual and automatic watches stop, it's usually because the power reserve has been exhausted. In this case, wind the watch by turning the crown approximately 40 times to the appropriate setting. In manual winding watches, the crown resists, indicating that the movement is fully charged. An automatic watch will continue to wind, so it's worth counting the number of turns. Keep in mind that some watches have screw-down crowns, which must be unscrewed before use.

Mechanical watches use a tightly wound mainspring to power their movement. This type of drive is divided into two categories: manual watches, in which the mainspring is wound by hand (usually once every two days), and automatic watches, in which the mainspring is wound by a special rotor located in the watch case, which moves with the movement of the wrist.

Quartz watches are powered by the vibrations of a quartz plate, which is powered by a battery with an average lifespan of about five years. They are more accurate but more sensitive to temperature.

Many factors influence the battery life of a quartz watch. These include the level of technological advancement and the number and type of functions the watch has. The weather conditions it is exposed to can also have an impact. The estimated lifespan for a watch equipped only with a date function is between 1 and 5 years.

The time it takes to complete a service depends on several factors, including the scope of work and the availability of spare parts. We can usually provide an estimate at the time of order placement, after an initial review to determine the service specifications.

To service your watch, simply submit an inquiry, which will allow us to determine the scope of work, based on which an approximate price will be determined. Once approved, you must ship or deliver your watch to one of our showrooms. The repair time and final price will be provided after verification by one of our service center employees. This depends on the type of fault and the availability of spare parts. Repairs will be performed by qualified watchmakers with years of experience and using top-quality equipment.
After the fault has been removed, the watch undergoes a detailed inspection of the service performed.
Once payment has been received, the watch will be available for personal collection at the selected showroom.

Rarist has been servicing watches from all major brands (and beyond) since its inception, so there's virtually no problem we haven't encountered before. Our watchmakers are outstanding specialists in their field, with years of experience and top-quality equipment, which is crucial when repairing premium watches.
As a company committed to providing the highest level of service, we place strong emphasis on the quality of our service, which is why we offer a two-year warranty on all work we perform.

Payment is made after completion of the service, including repair and quality control of the work carried out.

Yes, every repair we perform is covered by a 24-month warranty. This does not cover damage caused by external factors or damage resulting from improper or non-intended use of the watch.

You can check the status of your order at any time by contacting us by phone or email. We're happy to answer any questions.

Once your watch is completed and the service inspection has been completed successfully, you will be notified via email. The email will include a link where you can select your preferred pickup date.

The watch will be waiting for you in one of our showrooms, where you will be provided with information on the work process and valuable advice on proper use and maintenance.

We offer bracelet shortening services in all our stores. If you pick it up in person, we'll fit it on-site. Alternatively, you can measure your wrist and we'll adjust the size based on the measurement you provide.

No, we do not offer this option.

As a company operating on the international market, we offer free and fully insured shipping abroad.

Yes, your watch is fully insured during transport and while it is stored in our showroom.

If the courier is unavailable at the specified address, your order will be re-delivered the following day. Remember, you can always track your order using the tracking link you'll receive in your order confirmation. If you have any questions, please contact us directly.
Our employees will be happy to provide information and appropriate assistance.

No, there are no costs associated with return shipping. Rarist provides insured shipping both to and from the customer.

No additional tax charges apply when selling within the EU internal market.
When shipping outside the EU, almost every item is subject to these fees. Customs fees should always be taken into account, which vary on average from 2% to 5% of the item's value, depending on the country.

Often, local fees are an additional cost, such as federal tax when shipping to the United States.

To avoid problems arising from ordering outside the EU, we recommend contacting your local customs agency, which is obliged to provide all necessary information.

Every watch for sale in our showrooms is guaranteed authentic by our qualified watchmakers and technicians with years of industry experience. Upon purchase, the customer receives a written certificate confirming the authenticity of the selected piece. Additionally, a 2-year warranty is provided against all defects not caused by external factors.

Our "Certified Pre-Owned" watches are purchased by our agents on the secondary market from both businesses and individuals. Before being offered for sale, they undergo thorough quality and authenticity checks to ensure only fully functional and inspected pieces reach store shelves.

When you purchase from Rarist, you are guaranteed the quality and authenticity of your watch, confirmed by certificates issued by our company. This is ensured by a team of specialists who work to thoroughly inspect each piece.

Every day we strive to expand our collection with new interesting and unique models, thus providing our customers with a comprehensive selection.

What's more, you can count on one of the most competitive pricing options on the market. A visit to our showroom guarantees the opportunity to meet with a specialist who can provide excellent advice, tailoring it to your preferences, but also advise against purchasing something that might not meet your expectations.

After making a purchase online, the goods are sent as an insured shipment, and any returns are no problem.